Monitoring, Evaluation, and Learning (MEL) Officer

Company Description

SNV Netherlands Development Organisation is one of the largest Dutch, development organisations with operations in more than 25 countries in Asia, Africa and Latin America. SNV aims to lift up incomes and access to basic services. We make a lasting difference in the lives of people living in poverty, helping them raise incomes and access basic services. Driven by the Sustainable Development Goals, we are dedicated to a society in which all people are free to pursue their own sustainable development, and no one is left behind. This commitment to equity directs us to focus on gender and youth.

We apply our know-how to realise effective solutions and deliver results at scale worldwide. We do this through our local presence and our specialised expertise in agri-food, energy, and water. Our projects directly benefit millions of people. At the same time, our projects drive systems change, which helps many more people work their way out of poverty, well beyond the scope of the projects themselves. We are proud to be a not-for-profit organisation, implementing our mission exclusively through project financing. This requires us to work efficiently and to invest in operational excellence every day.

For more information on SNV, visit our website: https://snv.org/

Job Description

SNV is seeking for a Monitoring, Evaluation, and Learning (MEL) Officer  
Full-time - The Hague, Netherlands, or Nairobi, Kenya

SNV is seeking a dynamic, pragmatic junior professional to become part of the Global Monitoring, Evaluation and Learning (MEL) team by providing operational support to SNV MEL processes and work, enabling projects and sectors across SNV to use, understand and learn from project monitoring and evaluation data. The MEL Officer is part of the Global MEL team.  The Global MEL team enables the technical expertise teams, country and project teams to create impact that matters by facilitating, advising and coaching on the use of high-quality quantitative and qualitative data for steering, learning, reporting and business development.

The MEL officer contributes to SNV’s operational excellence. (S)he supports on quality assurance of project, portfolio and/or company MEL. The support is provided through key activities in the following MEL focus areas: (I) data management and visualisation, (II) global results reporting, (III) development and application of MEL tools and procedures. The aim is to underpin evidence-based project design, execution and learning in SNV. The MEL officer is detailed-oriented, knows their way around quantitative data management systems and excel, and enjoys enabling others to make use and sense of MEL systems and data.

Responsibilities

• Lead on provision of services to project, sector, and country teams to operate the SNV M&E platform. This includes user management, project set-up in the platform, troubleshooting with projects and sector leaders, awareness creation and training (webinars), supporting sector and country teams with data queries, support with account and contract management.
• Lead processes for project, sector and country teams to build and maintain results dashboards. This includes supporting definition of information needs and users/audience, identifying indicators and data sources, designing and using the dashboard.
  Moreover, it includes training and coaching on data visualisation tools, such as Power Bi.
• Responsible for collecting, consolidating and reviewing impact result data at global level in coordination with the MEL technical advisor. Manages the global level results database and responsible for distribution of planned and actual results to global and country management. Supports any revision of indicators or tools and processes to support stakeholders to collect/use related data.
• Supports the maintenance of and compliance with MEL procedures, standards, and tools under the supervision of a MEL technical advisor.
• Supports capacity development and learning initiatives. This includes updating of key global resources and communication materials on MEL, such as the KAYA learning platform and MEL SharePoint pages – with content support from MEL technical advisors, as well as support learning activities for colleagues such as trainings and webinars.
• Serves as the focal point for SNV's global MEL Community of Practice (CoP), fostering discussions and knowledge-sharing among MEL practitioners.
• Manages questions from colleagues on monitoring, evaluation and learning coming in through the MEL helpdesk and keeps track of the requests coming in.

Qualifications

To be successful in this role, you will need the following:

• Bachelor or Master degree in a relevant field related to monitoring, evaluation and learning
• 2-3 years of relevant working experience
• Good understanding of results data management systems and data visualisation, including dashboard development
• Experiences with online mobile data collection systems is a plus
• Proficiency in Excel is required. Proficiency in PowerBi is an asset.
• High attention to detail
• Demonstrated analytical and communication skills to translate quantitative and qualitative data into information and knowledge for project, sector and country teams
• Strong communication and presentation skills
• Pragmatic and pro-active, and service oriented
• Team player
• Fluency in English is a must and knowledge of French is an asset

Additional Information

Working at SNV 
We are a global organization representing 57 cultures across 22 countries, with approximately 95% of our team members holding the nationality of the countries where we operate. We actively promote international career development and offer a diverse workforce that combines longstanding institutional knowledge with fresh perspectives and experiences. United under the vision of "ONE SNV," we share a commitment to achieving our purpose with curiosity and collaboration.

Our commitment to impactful and sustainable change is built on effective resource stewardship, robust expertise, and a culture of evidence and learning. By strengthening capacities, fostering partnerships, and building trust with those we work alongside, we maximize positive and lasting impacts in the communities we serve.

We offer a competitive salary and benefits package in a stimulating work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling international working environment.  

Additionally we offer:

• Contract Type:                          Full time (40 hours per week) 
• Contract Duration:                    1 year with potential for indefinite contract
• Expected Start Date:                As soon as possible
• Information Duty Station:         The Hague, The Netherlands, or Nairobi, Kenya   

How to apply
If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and a letter of motivation (in English) before/on the 13th of February 2025. Please submit your application only via  Smart Recruiters. All information will be processed in the strictest confidence. 

Reference & vetting check 
At SNV, we conduct thorough background and reference checks for all candidates applying for internationally determined positions, with a strong focus on safeguarding. You will be asked to provide contact details for two individuals who can serve as references. Please note, we will only contact your referees with your explicit permission. 

As a participant in the Inter-Agency Misconduct Disclosure Scheme, our reference checks also include a request to your previous employers to complete a "Statement of Conduct" questionnaire. This questionnaire addresses any instances of misconduct, including sexual exploitation, abuse, or harassment, in line with the Scheme's definitions. 

*We do not appreciate third-party mediation based on this advertisement.