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The main business of WBSEDCL is distribution and hydro generation of electricity. It is also the nodal Agency of the Government of West Bengal for undertaking Rural Electrification task in the State with objective of providing access of electricity to all rural households in the state in line with the National Rural Electrification Policy.
The Company is managed by a Board of Directors comprising twelve members out of which seven are Executive Directors including Chairman & Managing Director. Besides one Woman Director and four Independent Directors constitute the Board.
Over the years, WBSEDCL has been continually evolving to position itself as a leading Power Utility services organization of the Country. In the changing landscape, post recent global slowdown, it is anticipated that demand for electricity will change rapidly and expectations will also increase exponentially. WBSEDCL continually strives to enhance the quality of services delivered to its customers. WBSEDCL provides quality power to a gargantuan customer base of more than 2 crore across West Bengal through its service network spanning 5 Zones, 20 Regional Offices, 76 Distribution Divisions and 533 Customer Care Centers.